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Ubisoft Hit by More Layoffs in Customer Service and Elsewhere
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<blockquote data-quote="Admin" data-source="post: 59154" data-attributes="member: 1"><p>Ubisoft has laid off 60 people from its North Carolina and Newcastle, UK offices. The cuts seemed to have impacted Ubisoft’s customer service department the most.</p><p></p><p></p><p>"Ubisoft’s Customer Relation Center team is evolving its organization to focus on where we can have a significant impact while remaining steadfast in our commitment to consistently support our players anywhere in the world." the company said in a <a href="https://twitter.com/ethangach/status/1656315306791370752" target="_blank">statement</a>.</p><p></p><p>Ubisoft continued: “We estimate that, due to organizational changes, 60 team members from our offices in Cary, North Carolina in the US and Newcastle in the UK could be impacted.”</p><p></p><p>Several now former employees have already taken to Twitter to confirm that they’ve been laid off by the company. According to these employees, they were not given advance notice about the cuts.</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>This news comes after a <a href="https://www.ign.com/articles/report-ubisoft-ceo-apologizes-to-employees-over-ball-in-your-court-comments" target="_blank">report</a> back in January where Ubisoft CEO Yves Guillemot addressed a company-wide Q&A about an upcoming restructuring. Guillemot's comments during the Q&A also <a href="https://in.ign.com/yves-guillemot/178384/news/ubisoft-ceos-comments-pushes-staff-to-go-on-strike-here-is-why-the-company-is-scrapping-and-delaying" target="_blank">prompted a call for a strike</a> at the company's Paris studio.</p><p></p><p>The company has faced several hardships over the <a href="https://www.ign.com/articles/ubisoft-cancels-three-unannounced-games-delays-skull-and-bones-for-the-sixth-time" target="_blank">past few years</a>. Ubisoft delayed Skull & Bones for the sixth time and canceled three unannounced games. Additionally, games like Mario + Rabbids: Sparks of Hope and Just Dance 2023 underperformed. Back in February, Ubisoft admitted that all of the delays and cancelations were necessary because the <a href="https://www.ign.com/articles/ubisoft-says-delays-cancellations-were-because-it-was-making-too-many-games-at-once" target="_blank">company was making too many games at once</a>.</p><p></p><p>Ubisoft isn’t the only video game company that is currently going through layoffs. Others such as <a href="https://in.ign.com/india/183539/news/unity-announces-third-layoff-since-2022-this-time-affecting-600-employees" target="_blank">Unity</a>, <a href="https://in.ign.com/india/180395/news/gta-publisher-take-two-hit-with-layoffs-in-private-division-publishing-label-and-other-non-dev-depar" target="_blank">Private Division</a>, <a href="https://www.ign.com/articles/xbox-hit-by-layoffs-on-anniversary-of-activision-blizzard-announcement" target="_blank">Xbox Games Studios</a>, and <a href="https://www.ign.com/articles/riot-games-lays-off-46-as-wave-of-games-industry-job-cuts-continues" target="_blank">Riot Games</a> all laid off employees this year.</p><p></p><p></p><p><em>George Yang is a freelance writer for IGN. He's been writing about the industry since 2019 and has worked with other publications such as Insider, Kotaku, NPR, and Variety.</em></p><p><em></em></p><p><em>When not writing about video games, George is playing video games. What a surprise! You can follow him on Twitter @Yinyangfooey</em></p><p></p><p><a href="https://www.ign.com/articles/ubisoft-hit-by-more-layoffs-in-customer-service-and-elsewhere" target="_blank">Continue reading...</a></p></blockquote><p></p>
[QUOTE="Admin, post: 59154, member: 1"] Ubisoft has laid off 60 people from its North Carolina and Newcastle, UK offices. The cuts seemed to have impacted Ubisoft’s customer service department the most. "Ubisoft’s Customer Relation Center team is evolving its organization to focus on where we can have a significant impact while remaining steadfast in our commitment to consistently support our players anywhere in the world." the company said in a [URL='https://twitter.com/ethangach/status/1656315306791370752']statement[/URL]. Ubisoft continued: “We estimate that, due to organizational changes, 60 team members from our offices in Cary, North Carolina in the US and Newcastle in the UK could be impacted.” Several now former employees have already taken to Twitter to confirm that they’ve been laid off by the company. According to these employees, they were not given advance notice about the cuts. This news comes after a [URL='https://www.ign.com/articles/report-ubisoft-ceo-apologizes-to-employees-over-ball-in-your-court-comments']report[/URL] back in January where Ubisoft CEO Yves Guillemot addressed a company-wide Q&A about an upcoming restructuring. Guillemot's comments during the Q&A also [URL='https://in.ign.com/yves-guillemot/178384/news/ubisoft-ceos-comments-pushes-staff-to-go-on-strike-here-is-why-the-company-is-scrapping-and-delaying']prompted a call for a strike[/URL] at the company's Paris studio. The company has faced several hardships over the [URL='https://www.ign.com/articles/ubisoft-cancels-three-unannounced-games-delays-skull-and-bones-for-the-sixth-time']past few years[/URL]. Ubisoft delayed Skull & Bones for the sixth time and canceled three unannounced games. Additionally, games like Mario + Rabbids: Sparks of Hope and Just Dance 2023 underperformed. Back in February, Ubisoft admitted that all of the delays and cancelations were necessary because the [URL='https://www.ign.com/articles/ubisoft-says-delays-cancellations-were-because-it-was-making-too-many-games-at-once']company was making too many games at once[/URL]. Ubisoft isn’t the only video game company that is currently going through layoffs. Others such as [URL='https://in.ign.com/india/183539/news/unity-announces-third-layoff-since-2022-this-time-affecting-600-employees']Unity[/URL], [URL='https://in.ign.com/india/180395/news/gta-publisher-take-two-hit-with-layoffs-in-private-division-publishing-label-and-other-non-dev-depar']Private Division[/URL], [URL='https://www.ign.com/articles/xbox-hit-by-layoffs-on-anniversary-of-activision-blizzard-announcement']Xbox Games Studios[/URL], and [URL='https://www.ign.com/articles/riot-games-lays-off-46-as-wave-of-games-industry-job-cuts-continues']Riot Games[/URL] all laid off employees this year. [I]George Yang is a freelance writer for IGN. He's been writing about the industry since 2019 and has worked with other publications such as Insider, Kotaku, NPR, and Variety. When not writing about video games, George is playing video games. What a surprise! You can follow him on Twitter @Yinyangfooey[/I] [url="https://www.ign.com/articles/ubisoft-hit-by-more-layoffs-in-customer-service-and-elsewhere"]Continue reading...[/url] [/QUOTE]
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