Steam Deck owners now have a new option if their device needs fixing.
An official statement from Valve confirms that its Steam Deck Repair Centers are now officially open, with Steam Deck owners able to send in their device to get a full diagnosis and a potential fix.
“If you encounter an issue and need to send your Steam Deck for repair or replacement, devices will now go to one of our repair centers,” they confirmed. “Once there, our team will diagnose the device, repair if needed, then ship the fixed unit back to you.”
According to Valve, repairs for issues covered by the Steam Deck’s warranty will be undertaken free of charge.
But you might have to stump up for your repairs if it’s been accidentally broken.
“If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible),” they explained. “This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.”
Valve goes on to explain that a console that develops an intermittent button issue, for example, would be covered by the warranty… whereas a Steam Deck ruined by your dog would require a fee to fix.
However, they also offered some alternatives…
Repair kits and guides for the Steam Deck are all available at iFixit if you fancy repairing the Steam Deck yourself. In fact, the popular DIY repairs site has been stocking Steam Deck parts since earlier in the year.
IGN’s Steam Deck review gave it 7/10 and said: “When the Steam Deck is living up to its promises, it's absolutely incredible. Playing GTA 5, God of War, and other modern games on the go is an absolute joy, and the hardware and controls feel good to hold even though it’s a big chubby boy of a handheld.”
Want to read more about the Steam Deck? Check out the different Steam Deck models as well as when you can expect your Steam Deck to arrive.
Ryan Leston is an entertainment journalist and film critic for IGN. You can follow him on Twitter.
Continue reading...
An official statement from Valve confirms that its Steam Deck Repair Centers are now officially open, with Steam Deck owners able to send in their device to get a full diagnosis and a potential fix.
“If you encounter an issue and need to send your Steam Deck for repair or replacement, devices will now go to one of our repair centers,” they confirmed. “Once there, our team will diagnose the device, repair if needed, then ship the fixed unit back to you.”
According to Valve, repairs for issues covered by the Steam Deck’s warranty will be undertaken free of charge.
But you might have to stump up for your repairs if it’s been accidentally broken.
“If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible),” they explained. “This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.”
Valve goes on to explain that a console that develops an intermittent button issue, for example, would be covered by the warranty… whereas a Steam Deck ruined by your dog would require a fee to fix.
However, they also offered some alternatives…
Repair kits and guides for the Steam Deck are all available at iFixit if you fancy repairing the Steam Deck yourself. In fact, the popular DIY repairs site has been stocking Steam Deck parts since earlier in the year.
IGN’s Steam Deck review gave it 7/10 and said: “When the Steam Deck is living up to its promises, it's absolutely incredible. Playing GTA 5, God of War, and other modern games on the go is an absolute joy, and the hardware and controls feel good to hold even though it’s a big chubby boy of a handheld.”
Want to read more about the Steam Deck? Check out the different Steam Deck models as well as when you can expect your Steam Deck to arrive.
Ryan Leston is an entertainment journalist and film critic for IGN. You can follow him on Twitter.
Continue reading...
